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Poll Question : Weevil Issues...
Choice Votes Statistics
Complain, continue the meal 11 32 %
Complain, discontinue the meal 21 61 %
Don't complain, say nothing 1 2 %
Don't complain, go the foodie sites and slag 'em 1 2 %

1st Course of a 10 Course Degaustation Menu, this happens... Options · View
WellMadeMale
Posted: Wednesday, February 20, 2013 2:51:36 PM

Rank: Constant Gardener

Joined: 9/30/2009
Posts: 9,517
Location: Cakeland, United States
Magical_felix wrote:


You -- fool.






The best thing you can do for your fellow,
next to rousing his conscience, is - not to give him things
to think about, but to wake things up that are in him...
to make him think things for himself - George MacDonald
Oberon
Posted: Wednesday, February 20, 2013 3:04:13 PM

Rank: Forum Guru

Joined: 8/16/2008
Posts: 2,273
Location: Between time and Timbuktu, Djibouti
How come I'm the only one who had to google 'degaustation'?

Tom's Notebook, or The Misadventures of an Unrepentant Souse, soon to be a major motion picture - well, a minor still-life drawing - penned by the trembling hand that conjured up such overtures to love-that-dare-not-stick-its-finger-down-its-throat, (for fear of what unspeakable horrors, from what unnamable levels of fresh hell, might conceivably become uncovered, and unwittingly dredged up), as The Extrapolated Scarlet Garment, Columbine in Fifth Street Traffic, and that Elmer Fudd inspired classic, Dwive, ("My wuv is wike a wed, wed, wose...") (pause for intermission, cigarettes, and the chance to catch one's breath), - is now perched like a flasher with a major grin pinned to his face, and a minor in French literature, upon Oberon's invitingly admission-fee-suspended, pimped and tarted profile page, for your perusal, and - although it's highly doubtful - your enjoyment.

(Please direct all outraged e-mails, uncollected invoices or litigation papers to the owners of this site.)

nicola
Posted: Wednesday, February 20, 2013 3:18:54 PM

Rank: Matriarch

Joined: 12/6/2006
Posts: 22,400
Location: Sydney, Australia
Hugs
LadyX
Posted: Wednesday, February 20, 2013 3:30:44 PM

Rank: Thread Mediator

Joined: 9/25/2009
Posts: 4,084
Location: United States
Oberon wrote:
How come I'm the only one who had to google 'degaustation'?


You're not. Sounds awesome, too. Well except for the maggot. That sucks.
kyliekained
Posted: Wednesday, February 20, 2013 4:45:57 PM

Rank: Detention Seeker

Joined: 8/17/2010
Posts: 729
Location: Over your Knee Screaming and Kicking!, United King
Complain if in a restaurant or if at home.

suezq
Posted: Wednesday, February 20, 2013 4:49:29 PM

Rank: Forum Guru

Joined: 10/23/2009
Posts: 263
Location: Pennsylvania
Unless the use of maggots in soup is one of the chef's specialties, this is an incident born of carelessness. I have been in food service for over 30 years, and am known as a bit of a food sanitation nazi. Pest control practices and care in plating food would prevent this. I would be gagging and unable to continue the meal.
keoloke
Posted: Wednesday, March 06, 2013 5:53:07 PM

Rank: Forum Guru

Joined: 8/12/2010
Posts: 397
Location: United States
Nikki703 wrote:


If the owner would have said that to me I would have walked into the dining room, stood up on a chair and said

" Excuse me, Forgive me for interupting your dinner but I found a bug in my soup, and when I politely brought it to the attention of the reataurant owner, he said these things happen and shrugged it off as it was no big deal. Now is this the type of place you want to eat"

And then I would have left without paying!! And if the owner said anything to me I would have replied, "these things happen!"


WOW Nicky ... You would have really done that?

Practice what you know, and it will help to make clear what now you do not know. — Rembrandt

There is poetry as soon as we realize that we possess nothing. — John Cage
keoloke
Posted: Wednesday, March 06, 2013 5:59:08 PM

Rank: Forum Guru

Joined: 8/12/2010
Posts: 397
Location: United States
For a smile: at less than $40 per head on a 10 courses dinner, finding a maggot it’s not so bad… I mean c’mon you wanted to find a range free chicken leg in there?

Yes, things happen at home as in a restaurant, but (not lessening the problem) with a hair or a fly which it could happen even at the moment that the plate is laid on the table, I feel that it’s an awful accident. It didn’t just happen with a maggot. Now we have a well-established problem and if it sounds like a duck it is a duck. The kitchen (to remain in culinary words Ha Ha) might have many other kind of ducks. I do not want to hear that it could have come from a vendor.

Regarding "These things happen" comment in Nicola case, I feel that's not acceptable and also rude, yeah the photo of the Nazi cook is fine. They have just killed the two fundamental rules.
1 customer is always right.
2 if customer is ever wrong read rule 1.

Something similar happened to me a few months ago. A server laid my plate and immediately she eyed a long hair in it. I didn’t need to say anything as I watched her reaction and also because the problem had been recognized. That was no need of a scene and thinking that she would just pick up the plate and bring it back to the kitchen. However this was her reaction: Are you OK with that? Exact words. No, you're NOT reading a joke.

I had to answer that I wasn’t OK. That however ended up not to be an indication of how the restaurant conduct itself. After she brought it back, someone also came out, heart fully apologized and brought another plate and later insisted on not bringing the whole check. I was stunned and I felt bad as I wanted to pay at least for the rest.

p.s. I must add, that usually I do not complain much as I have seen what can go on when food is returned to the kitchen.



Practice what you know, and it will help to make clear what now you do not know. — Rembrandt

There is poetry as soon as we realize that we possess nothing. — John Cage
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