Story not showing up when logged off

Quote by VanGogh
I submitted my story "The Secretary and The Student" on May 11 around 5pm. I did a small edit and it was resubmitted. No problem with that.

First thing, when I am not logged on, my story is not showing on page 2. It should be between "Michelle's sexual awakening" by RobertL and "Alone he stands" by LittleRed .... when I log on, it is there. What is going on with this???

Secondly, two comments on my story have been "undefined" .... what is that???

Anyone else finding that their story is not showing on the pages when logged off?

Quote by VanGogh
Secondly, two comments on my story have been "undefined" .... what is that???

Quote by Liz
On second thought... the reason your story was not visible for a period of time was the fact that you resubmitted it with some edits.

Stories that are awaiting re-approval are not visible on the site until the changes are verified by a moderator. When they are re-approved, the story will slot back into the story list on the front page in the correct position based on its published time and date.

Your story re-approval, from submission to verification, took approx one hour based on the log.

Quote by VanGogh

Thank you Liz for whatever you did when you checked.

Let me assure you, my story was not on the front page after re-submitting it. I just checked my emails now (to verify the time I received the second approval) and .... the email from "Simply Sweet" is no longer in my inbox. Wonder why??

I resubmitted my story after removing the word "Of" in the first paragraph. It took about 2 hours to get the re-verification email from Simply Sweet. When I checked my page, it was showing, but it was not on the main page of Lush. I thought it would take a bit, but ..... when I checked 3 hours later it still was not showing. Approximately 5 hours after my last checking, it was not on the front page or on page two, yet it showed on my page and in the MILF category of stories.

So where was my ghost story for approximately 8 hours???

I signed in shortly before submitting the OP here, and the story showed up. I logged off, and it was NOT there.

You may think my story was showing, but I can tell you, it was not. I do not think it is anywhere FAIR that my story was a ghost for 8 hours and then when you did your magic it is now on the second page.

Every other writer/author here would complain that this is wrong.

Also, as I stated in my OP ... because I could not see my story logged off, I didn't know where it was. When I logged on, because I have a few categories "blocked" .... what I saw was my story between "Michelle's sexual awakening" by RobertL and "Alone he stands" by LittleRed.

Honestly .... this is not right. Every story gets it shot at being on the front page for X amount of hours. Mine, did not get the full value of being on the first page.

Based on what I saw yesterday, my story should have been on page on until pretty close to the time I posted my OP.

I am NOT happy with this.

Quote by Liz


A few points I believe need clarifying:

1 - No moderator of this website is able to delete private messages from a user's account. Even if we had the ability to do so, that would be an invasion of privacy and grossly inappropriate. That you would insinuate that we would or could in order to discredit your account of a phantom story is ridiculous and insulting. You know better.

2 - I haven't done anything to your story, magic or otherwise, nor has any other moderator. It is either verified, or it isn't.

3 - If your story was 'missing' for eight hours, surely the time stamps on your story's comments would support that fact. I don't believe that is the case. Evidently, other people could see it and comment on it. The reason you are unable to see it when signed out remains a mystery.

4 - We do not have the ability to manually move your story back to page one, assuming that is what you are asking for here. The site is coded so that stories are automatically displayed chronologically based on a display date.

I'm not actually sure what the problem is now, at the time of writing this post your story has the highest number of votes on page one and two. I'd be pretty happy with that.

Quote by VanGogh


For the record, I don't appreciate the insinuation that I am lying.

1. Simply Sweets email is NOT in my email box.
2. My story was NOT showing while I was logged off EXCEPT on my page and in the MILF category.
3. The time stamps on my story show that you could see the story from my page or the MILF category BUT NOT from the main page.
4. Wow, I wonder if that happened to you, how you'd like that result.

Thanks for the comment about the highest number of views but my POINT was, where did my story go??

Everyone who publishes here has the opportunity for the maximum number of views by way of the first page. I feel VERY slighted ..... I don't know what happened - and I don't like that it even happened. No one should have this happen with a re-verification .... goodness. It's just not fair when we all would like our stories to reach maximum viewers .... and quite frankly, regardless of the amount of view the story has from my page / the MILF category, it would have been viewable by MANY more.

sigh

Quote by VanGogh
I resubmitted my story after removing the word "Of" in the first paragraph. It took about 2 hours to get the re-verification email from Simply Sweet. When I checked my page, it was showing, but it was not on the main page of Lush. I thought it would take a bit, but ..... when I checked 3 hours later it still was not showing. Approximately 5 hours after my last checking, it was not on the front page or on page two, yet it showed on my page and in the MILF category of stories.

So where was my ghost story for approximately 8 hours???

Quote by ChrissieLecker
It was right where it was supposed to be. It would have shown, I'm sure, if you had clicked the refresh button in your browser. Glitches like this happen from time to time, a page gets stale in the browser cache (usually when the same page is opened more than once at the same time) and only a forced refresh or, like in your case, the passing of whatever the browser deems a reasonable expiry time, gets the current version displayed for you - this is not a thing specific to Lush, and it is something that needs special (and unpredictable) circumstances to happen. This also fits with the fact that the story was showing up in the MILF category, as this is a different page in the browser. Please take a deep breath. Exhale. Nothing really happened.

Quote by Liz


I'm not sure how you would like the moderating team to proceed with an issue that:

A - Is apparently no longer an issue.
B - To the best of our knowledge has never been reported by anyone else before.
C - We can't prove ever happened.

The fact remains that no one has intentionally deleted your PM, which is what I believe you were insinuating. Furthermore, your story comments do not prove that your story was only visible via your profile page or the story category page. What they do prove is that the story was visible to other users - that's all.

I think you're making a mountain out of a molehill with this.

Quote by VanGogh


The point of the Lush Help Desk is to let others know of a problem.

This was a problem.

BTW .... in my , The reply from Simply_sweet was logged at 10:33 pm (PST) ..... and I did have an email in my inbox here. So .... take what you want from that statement.

At this point, as you have eloquently written, no one can prove anything is/was amiss. But, I am VERY disappointed that it even happened in the first place.

Quote by sprite
Hey, VG. while i get your disappointment, this seems like a rare, one time glitch - I'll have Gav look into it, but honestly, unless it reoccurs or is wide spread, he's already got a lot on his plate. the only thing i can really do to appease you is delete your story and have you re-submit as new - that'll get it onto the front page again, but you'll also lose all votes and comments.

Quote by gav
It sounds like a cache invalidation issue to me. When you were logged on, you have set yourself category restrictions. With these enabled you see the raw view direct from the database (as we cant cache different permutations for each user). However when you’re not logged on there are no restrictions so you get served up a cached result. This cached view is invalidated under certain conditions, such as a story being verified.

The site could not survive on a single web server servicing thousands of requests per second without some form of cache.
I’ll investigate further later on.

The two hardest things in computer programming, cache invalidation and naming things 

Quote by sprite


Hey, VG. while i get your disappointment, this seems like a rare, one time glitch - I'll have Gav look into it, but honestly, unless it reoccurs or is wide spread, he's already got a lot on his plate. the only thing i can really do to appease you is delete your story and have you re-submit as new - that'll get it onto the front page again, but you'll also lose all votes and comments.

Quote by Magical_felix
Mr. Van Gogh.

Quote by gav
It sounds like a cache invalidation issue to me. When you were logged on, you have set yourself category restrictions. With these enabled you see the raw view direct from the database (as we cant cache different permutations for each user). However when you’re not logged on there are no restrictions so you get served up a cached result. This cached view is invalidated under certain conditions, such as a story being verified.

The site could not survive on a single web server servicing thousands of requests per second without some form of cache.
I’ll investigate further later on.

The two hardest things in computer programming, cache invalidation and naming things 