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edit I'm not awake

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Lurker
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when I load photos, I cannot change my background because I only get black x's instead of a photo to choose from.

Is it only me?

I am not that awake..

Edited.

Lurker
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I can't change my profile picture to something new.

That's what I'm saying.

It should be pictures to choose from, not black x's.

I cannot change it because all I get are the dreaded black x's.

Scarlet Seductress
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Quote by BDSMBarbieDoll
I can't change my profile picture to something new.

That's what I'm saying.

It should be pictures to choose from, not black x's.

I cannot change it because all I get are the dreaded black x's.


I've never seen this on Lush before. I checked my image gallery and avatar selection screen - they look fine. This would suggest the problem is on your end somewhere.

I would recommend as a first step: signing out of Lush, clearing down your browser cache, and then logging back in.
Lurker
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Quote by Liz


I've never seen this on Lush before. I checked my image gallery and avatar selection screen - they look fine. This would suggest the problem is on your end somewhere.

I would recommend as a first step: signing out of Lush, clearing down your browser cache, and then logging back in.


thanks. I cleared them, trying it out now.
Lurker
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Still seeing the black x's.

Scarlet Seductress
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Quote by BDSMBarbieDoll
Still seeing the black x's.



Can you give us some more info?

- Are you on a desktop or mobile device?
-- If on a mobile device, are you connected to Wi-Fi or using a data connection?
- Is it only the images you are uploading now, or all of them in your gallery which show as a 'black x'?
- Has anything changed since the last time you logged into Lush? e.g. Have you added a browser extension or changed any device/software settings?

etc...
Lurker
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Quote by Liz


Can you give us some more info?

- Are you on a desktop or mobile device?
-- If on a mobile device, are you connected to Wi-Fi or using a data connection?
- Is it only the images you are uploading now, or all of them in your gallery which show as a 'black x'?
- Has anything changed since the last time you logged into Lush? e.g. Have you added a browser extension or changed any device/software settings?

etc...


I'm on a desktop right not.
It's only the newer images. I can see most of my images.

some of my older images are black x's as well.

There's Windows 7 on this desktop and I update it often.

It's pretty odd.

I have a lot of images uploaded but I don't think that that matters?

(as long as I'm being helped, changing the order of my stories, I can only move them up or down manually? That's fine. I have so many poems. If that's the only way. One by one? Nothing faster I can do?)
Scarlet Seductress
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Quote by BDSMBarbieDoll
I'm on a desktop right not.


Are you using Internet Explorer? I'd try another browser and see if it does the same thing.

Quote by BDSMBarbieDoll
(as long as I'm being helped, changing the order of my stories, I can only move them up or down manually? That's fine. I have so many poems. If that's the only way. One by one? Nothing faster I can do?)


Pretty sure you can only move one at a time, yes.
Lurker
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Quote by Liz


Pretty sure you can only move one at a time, yes.


thanks

I don't know about browsers.


Okay.

(thanks for letting me know on moving them manually.)
Matriarch
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I can't replicate this at all. I've asked Gav to take a look.

I am wondering if you've uploaded so many images there might be a soft limit of some kind (although you are on a gold unlimited uploads plan!).
Lurker
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Quote by nicola
I can't replicate this at all. I've asked Gav to take a look.

I am wondering if you've uploaded so many images there might be a soft limit of some kind (although you are on a gold unlimited uploads plan!).


That might be. I have a lot uploaded. (I have thousands uploaded. lol)

thank you, Nicola.

Internet Philosopher
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It's a simpleton suggestion, but you might try logging out completely and logging back in. That might clear any conflicts in your profile.
Lurker
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Quote by Milik_the_Red
It's a simpleton suggestion, but you might try logging out completely and logging back in. That might clear any conflicts in your profile.


in trying to change my background photo and avatar?

hugs and kiss to you my friend. you're never a simpleton!

I feel very special today. lol

no one's had this problem yet I guess.
Her Royal Spriteness
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try drinking. it usually works for me. after a while i really don't care if i get black x's or not.

You can’t truly call yourself peaceful unless you are capable of violence. If you’re not capable of violence, you’re not peaceful. You’re harmless.

Lurker
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Quote by Liz


They're just alternatives to what you're using now. You can download them for free:

https://www.google.com/chrome/browser/desktop/

https://www.mozilla.org/en-US/firefox/new/

Alternatively, you can try the time-old method of rebooting everything - computer, router, etc.

Best of luck.


changed my browser to Chrome and I still don't see all the new pics. Instead of seeing a black x it just shows a picture icon.

I uploaded 3 and I can see are picture icons.
Scarlet Seductress
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Quote by BDSMBarbieDoll
changed my browser to Chrome and I still don't see all the new pics. Instead of seeing a black x it just shows a picture icon.

I uploaded 3 and I can see are picture icons.


How did you manage to change your avatar then?
Lurker
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Quote by Liz


How did you manage to change your avatar then?


it was from a picture from before I think.

I was able to change the avatar but not from the newly photos.
Internet Philosopher
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Quote by BDSMBarbieDoll


in trying to change my background photo and avatarI?

hugs and kiss to you my friend. you're never a simpleton!

I feel very special today. lol

no one's had this problem yet I guess.


It depends on who you ask ;)
Lurker
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Quote by Milik_the_Red


It depends on who you ask ;)


no one thinks you are! xoxoo heart <3 <3
Lurker
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update, I was able to change my background to the pic I wanted, but I still have to choose a blank picture icon. it was the second to last one.

when I chose my avatar is showed the photos finally.

(I went to a Chrome browser like suggested)