Problem with Groups not showing up

This has happened 3 or 4 days in a row. If I log out of Lush and close my browser (DuckDuckGo) it usually resolves itself. The question is why is this happening?

Well firstly I am not sure we support that browser. Can you try as a starter for ten clearing down your device/browser cookies, cache etc. reboot and see if that resolves the problem. If not, please try a different browser; suggest Chrome or Firefox.

Quote by simplyjohn

Well firstly I am not sure we support that browser. Can you try as a starter for ten clearing down your device/browser cookies, cache etc. reboot and see if that resolves the problem. If not, please try a different browser; suggest Chrome or Firefox.

Those are always my first steps - clear cache, clear history, then restart. This isn’t a constant issue, but it has happened at least once a day for the last few days. I’m on a Mac and typically use Safari. Over the last few months, I switched to DDG for privacy. If it’s not something y’all can fix, I'll learn to live with it and keep using DDG. Thanks John.

Quote by darkroot50

Those are always my first steps - clear cache, clear history, then restart. This isn’t a constant issue, but it has happened at least once a day for the last few days. I’m on a Mac and typically use Safari. Over the last few months, I switched to DDG for privacy. If it’s not something y’all can fix, I'll learn to live with it and keep using DDG. Thanks John.

I have been using Duckduckgo since I joined. Have you tried refreshing the page? It always works on mine when I get similar results like 'no images' when I'm viewing someone's Public album or 'no stories' when there are from an author. These happen seldomly that I haven't considered submitting an enquiry.

So using Safari you didn't experience the problem? If so why not stick with that and adopt incognito mode/VPN perhaps.

Quote by simplyjohn

So using Safari you didn't experience the problem? If so why not stick with that and adopt incognito mode/VPN perhaps.

I don’t remember it happening often with Safari, but it did on occasion. I kept getting advised by other Lush users to switch to DDG for better privacy. DDG doesn’t provide my ISP with any info about sites I visit, while Safari Private Window does.

Quote by Mit

I have been using Duckduckgo since I joined. Have you tried refreshing the page? It always works on mine when I get similar results like 'no images' when I'm viewing someone's Public album or 'no stories' when there are from an author. These happen seldomly that I haven't considered submitting an enquiry.

I think I’ve tried that, but the next time it happens after I clear cache and history, I’ll try to refresh the page. Thanks for the suggestion, Mit.