Happy Saturday!
Quote by Shylass
Hiya. I presume you're still working on the April 1st verification stuff, but I've suddenly got an email from you. My settings are set to no emails, and I don't recognise the weird logo. To unsubscribe from getting the emails, it appears to be forcing me to enter information I don't want to for my profile. Is this part of the new legislation process we'll have to go through, or just a new update that's slipped through the net? Can I unsubscribe without having to give more info than I already have?
Happy Saturday!
Quote by Shylass
Hiya. I presume you're still working on the April 1st verification stuff, but I've suddenly got an email from you. My settings are set to no emails, and I don't recognise the weird logo. To unsubscribe from getting the emails, it appears to be forcing me to enter information I don't want to for my profile. Is this part of the new legislation process we'll have to go through, or just a new update that's slipped through the net? Can I unsubscribe without having to give more info than I already have?
Happy Saturday!
Quote by Green_Man
Hi Daisy, Larry here.
I am not an expert, nor do I work with Lush, but looks very much like a scam from someone who has obtained your emal info and are phishing for information. Please don't click on anything in this email without some good advice from the admins or mods here on Lush.
Quote by seeker4
Did you sign up for the new mobile site, Shylass? That looks like its logo at the top.
Quote by nicola
Hi Daisy,
It's not a scam.
When all the accounts on the desktop site were ported into the mobile platform, I believe the email subscription settings weren't set to "none" by default (our partners who are testing out the new mobile platform for us want to encourage people using it of course). Quite a few people are a little confused, as we've never really used email marketing on the desktop side of things.
The mobile site is set up in such a way they try to encourage members to enter details about themselves, so you're more likely to find people you might like to befriend - to encourage social interaction across the site.
You can log in with your desktop UN / PW and turn off the emails in the settings. You might have to enter any old info into the other sections first, fake or otherwise!
Sorry for the inconvenience! These kind of things happen when running 2 versions of the same site, one for desktop users and one for mobile.
Nicola x
Quote by seeker4
Question: there's an option on the mobile site to cancel your account? Does that only remove it from mobile (which I want) or would it trigger a delete here (which I do not)?
Quote by nicola
Hi Daisy,
It's not a scam.
When all the accounts on the desktop site were ported into the mobile platform, I believe the email subscription settings weren't set to "none" by default (our partners who are testing out the new mobile platform for us want to encourage people using it of course). Quite a few people are a little confused, as we've never really used email marketing on the desktop side of things.
The mobile site is set up in such a way they try to encourage members to enter details about themselves, so you're more likely to find people you might like to befriend - to encourage social interaction across the site.
You can log in with your desktop UN / PW and turn off the emails in the settings. You might have to enter any old info into the other sections first, fake or otherwise!
Sorry for the inconvenience! These kind of things happen when running 2 versions of the same site, one for desktop users and one for mobile.
Nicola x
Quote by nicola
Hi,
It should only remove your account from desktop, but please don't do it until we're 100% sure!
I'll ask Gav to take a look. I am fairly certain it won't delete your desktop account as it was more of an import process and hasn't been fully synchronised yet.
Nic
Quote by nicola
Hi,
It should only remove your account from desktop, but please don't do it until we're 100% sure!
I'll ask Gav to take a look. I am fairly certain it won't delete your desktop account as it was more of an import process and hasn't been fully synchronised yet.
Nic