Since you all were so helpful to Birdie, how about sending that help my way? I have Norton (yes, I know its horrible, Ive heard all about it) and ran my weekly scan last night. It found 3 trojans but it said it could not delete them. So how do I get these friggin things off my computer??
♥ Listen, touch, and look around in the air and on the ground. If you watch all nature's things, you might just see a fairy's wings. ♥
But I have norton! Its suppost to get rid of all this stuff! My computer is also being retarded in the aspect that it will sometimes (alot lately) say that the page cannot be displayed. I have contacted my ISP about this and they have assured me that it is not my internet connection, but infact something that norton is doing. I have had norton for 3 years now and never have had a problem....til now.....
♥ Listen, touch, and look around in the air and on the ground. If you watch all nature's things, you might just see a fairy's wings. ♥
Hi try downloading AVG Free it gets rid of anything
I'm not that computer-literate, but I did have a co-worker who was the company computer tech. Norton is famous for not being able to deal with the onslaught of gleeful virus-spreaders and hacking afficianados. McAfee is better, but you have to keep it updated, too. These programs the others have suggested are great, but you can run into problems when they collide. And they will collide, in a polite way, because these downloads want to check out ALL your files, including your other antivirus programs.
If Norton is continually wanting to reboot, or have you reboot the system, it is already compromised. I know it from experience. The best you can do is uninstall it, and buy another one (McAfee), to replace it.
I use Ad-Aware as an extra trojan hunter. You can download a free yet effective version.
Oddly enough, Trojan is such a wonderful name for many of us...pity, it had to be used as a term for something so invasive. That Trojan Horse ploy really ruined it for many of us.
Tech Moddess AKA Danger Kat ;)
Pam you are no dumb blonde....your advice is right on the money. Hackers do indeed create viruses that find loopholes in big name antivirus software. No one bothers with the off brand ones because no one has that kind of time on their hands.
Ok you all are confusing me! Just tell me how to get "the page cannot be displayed" to stop!
♥ Listen, touch, and look around in the air and on the ground. If you watch all nature's things, you might just see a fairy's wings. ♥
See, its this site that says it sometimes too! What settings do I have to adjust?
♥ Listen, touch, and look around in the air and on the ground. If you watch all nature's things, you might just see a fairy's wings. ♥
You may want to check your Norton, by clicking on the icon on the bottom bar, and look into the settings. Sometimes it blocks third-party cookies, which does not enable you to view the pages. Otherwise, at the top of your page, click on the Tools, go to internet settings, and go through those. There are controls in there that determine what you can look at, where you can go, and it may have changed because of Norton or because of a virus that slipped in.
I still need to pass this baton off to someone more experienced than I. Anyone? Take-the-baton...?
Pixie when was the last time You flushed out you cache, files previous history, in general cleaned you computer up a bit.
You know even a car needs a tune up and oil change every once in a while
What I getting at, am I guessing here, its been awhile without preventive cleaning up.
That would be your starting point cleaning up your internet explorer I have to power up my lab top my only windows computer and actually load internet explorer and find definite instruction for you. I'm working on a Mac and don't need virus protection
then again you could just download and install firefox.
Ok go to start lower left click it on
Click on all programs
Click on accessories Scroll down
to system tools Click on system tools
Click on disk clean
After it searches you computer and it could take a while another dialogue box will appear
In that box for now click to place a check mark in the boxes before these files
check temporary internet files
check recycle bin
check Temporary files
Now open Inter net explorer
select tools Scroll down to
internet options Another page will load
select delete cookies and clear history
really all theses things should be done once a week
preventing you from opening pages are the privacy and security boxes on the top of this page
Clean up you computer first then I can take you into privacy and security settings and advanced options
Oh I may be blonde, but last night I stayed in a Holiday Inn Express
The utility program i like is System Mechanic
I removes unwanted unnecessary registry entries
cleans up unnecessary files and a lot more like cleaning up you start up programs
Honestly it is much more industrial strength than ccleaner
Yes it is a is a commercial program not free. At some point it cost to have a superior program. It performs better
It does a better job cleaning up unwanted files and entries.. I have run it and found over 500 illegal or incomplete registry entries
on some of the senior citizen computers we help with.
If viruses or Trojan keep showing up after the software program indentify's them and has tried to extract them, Then there are lines in the registry missed.
These registry entries stealth the virus detection removal process and are there for self re-generation
One must manually delete them. In the run box type regedit ,Then use the find feature and type in the virus description word/ s Find will scan the registry and highlight the offending entry.
Delete that key and hit find next button, till registry search is completed. You have to do that for each Trojan.
A word to the wise before doing so, I would backup the registry. One wrong key stroke and you can render your program or operating system from loading.
Another program I happen to like is Go Back, a much better program for restoring prior settings. Far superior to systems restore. What it does is take snapshots of your harddrive when every change is made. That includes changes in the registry as well. Another nice feature is, the ability to find a word document you made changes to, but now want to go back to the original. You don't want the edited version.
My recomendations are:
Stop using Internet explorer use Firefox. It's internet explorer security holes, that are being exploited
Get a commercial tune up program like System Mechanic, now being offered on the net 50% off
Go Back is a program that has saved a lot of anguish, the ability to restore is so much better than system restore. It backs up the registry. You can even set a manual restore point, before any new program installation or doing regedit
I can't tell you the importance of backing up enough. If you value you data, then back it up
I use a portable USB hard drive just for that purpose.
I sent you a pm offering any additional help you may need
c
. Please run Chkdsk/f.
