Amazon has lower shrinkage, unfortunately their customers do not. They bear the cost associated with the theft of the products they paid for, from āporch piratesā, many of who are organized and resell the goods, and from the scam retailers. Amazon, and the other platforms, have no liability, so it is ābuyer bewareā.
I think we all agree that some retail theft is a result of poverty, it has always been there, there are always desperate people who need to steal to survive for a variety of reasons. No one can dispute that.
Organized Retail Crime is all about making money, same as any business. Thereās a CEO, district mangers, and front line employees. The front lines go into the store and retrieve the goods to deliver to their managers, who report to the CEO, and are the ones who are identified and arrested. The CEO is untouched and protected, and when shit hits the fan walks away.
So the poor person who gets $50 to steal a $400 item gets arrested on a misdemeanour, the CEO just hires someone else and makes the profit reselling the item. Same corporate structure in a different environment.