Quote by N16HTW1N6
Does this mean that anyone who has a published story on the site is a bronze member?
If you look at your profile, you will see you have one, so yes.
Quote by LittleLuce
Do you really think that she would have given me that Silver if the site was in trouble? I doubt it very much.
Quote by Dani
It's all quite simple:
If you want to pay, pay. If you don't, don't.
If we can no longer afford to keep the site running, then we'll simply shut it down. That's our problem to deal with.
We understand that some people can't afford it. So don't buy it.
We understand that some people feel that they're entitled to what this website offers for free. So don't buy it.
We understand that there are other sites out there and you'll piss out of your left eye before you pay for any access. So don't buy it.
We understand that many of you think this is the final nail in our coffin and you wanna teach us a lesson by not buying it. So don't buy it.
We understand that there's a constitution and you have rights according to that constitution and because of that constitution, you shouldn't have to purchase a Premium subscription. So don't buy it.
We appreciate everyone's support, monetarily or otherwise. You guys keep this place going, whether you're a continued supporter or a new supporter. Genuinely, thank you. You all make this place worthwhile.
Now, anything more about tin-foil hats and the FBI inserting tracking devices in our contact lenses for purchasing a membership will be removed.
This thread is about QUESTIONS CONCERNING THE MEMBERSHIP OPTIONS. This means how it works, what it entails, what you have access to, etc.
If you want to piss and moan/spout conspiracy theories, you're free to do so elsewhere.
Quote by Mysteria27
Since this is a writing/reading site maybe some of you should try to write a few stories. Get a few under your belt and maybe you will get a gifted a bronze badge.
This is a writing site with extra cool things to do. I know myself I never go into the chat rooms. I recently found the forums. My time is just spent writing and reading stories and talking to a few friends.
When I first joined I played around in the chat rooms but not in over a year. There is lots to do here and for 10.00 or 20.00 which is nominal fee. Lush stories is one of a kind. We should all help Nicola and Gav get to where they need to be. These nominal fees will help them continue to give us all a great product.
Just a thought,
Xoxo
Quote by tiddlywink
No, you're quite right, and that is my point exactly.
If you have prior knowledge of a company's deteriorating financial position, and it is apparent that the company is teetering on the edge of closure, then you would be mad to buy a service from that particular service provider.
Thank you. I could not have said it better myself.
And what's more, a company has no legal obligation to reimburse its customers' loses after closure.
Quote by thomas61
One more question. I have been given a bronze membership (thanks btw), when I look at the "freemium" post there is a red cross behind "authors will have their stoties edited". What does that mean exactly ?
Quote by Liz
This has always been a gold member perk and remains so now with the new membership options. It basically means that the story mods will be a little more generous with their time when it comes to correcting minor mistakes in submissions.
Quote by lafayettemister
Who are any of us to tell someone what is or isn't costly to their budget? If someone came into my shop for a service and was concerned about that it cost $x and I told them to eat less McDonald's so they could afford it, chances are I'd lose that customer for good. Instead of invalidating reasonable concerns, someone should hear what's being said and take note. Some people may not really be able to afford $10/year, and that's okay. But, rather than saying.. "you're griping about $10? YOU FOOL! Do you know how much it cost to run this site!?" Someone could simply say, "we're sorry that we've had to make this decision and that it affects you more than it may others. We'll miss your business, but if your financial situation changes, we hope you'll consider coming back and becoming a paid member."
Shitting on someone because they can't afford something isn't exactly a great way to garner customer loyalty.
Quote by lafayettemister
I have not yet tried to make payment to become a silver or gold member (I'm very thankful for the gifted Bronze membership) but I hope that prepaid Visas are accepted now. I'm not going to use my joint paypal account and I'm not going through the process of getting a prepaid Visa AND creating a new paypal account to make my payment. It is up to the business to accommodate the consumer, not the consumer to accommodate the business. A Visa or MasterCard that happens to be prepaid isn't really all that far outside the realm of reasonable.
Quote by lafayettemister
edit.... free, bronze, and silver members do not have "unlimited image uploads". What are the limitations of those limits? Are uploads to profile pages and forum limited? What are the limits? Are those limits a weekly, monthly, or lifetime limit? Let's say the limit is 50mb (or whatever), does that reset each week or month? Or once you post your 50mb, you're restricted for the lifetime of your membership until you upgrade to gold?
Quote by lafayettemister
As an owner of a small business, I certainly understand the need to offset costs and/or raise revenue. It happens in all forms of business and Lush is no different. I applaud Lush/Nic for making the hard decision to make the necessary changes. And, as we've all read... people are resistant to change.
However....
While I appreciate this forum thread that allows members to ask questions and offer praise or criticism, I have to say that I find some of the responses by mods/high ranking members/whatever to be a bit dismissive. Many people have brought up very valid questions only to be chastised or invalidated for doing so. When someone comes into my shop with a question about our service or anything, my first job is to listen to what they have to say. Occasionally, it'll be something totally off the wall. But, 9 times out of 10, it's a valid concern. I take that concern, consider it, and respond appropriately and respectfully. I don't tell them they're foolish for having that concern or feeling the way they feel. Sometimes I can fix what they need fixing, sometimes not. But, I never condescend to them that they're unworthy to have even brought it up.
Who are any of us to tell someone what is or isn't costly to their budget? If someone came into my shop for a service and was concerned about that it cost $x and I told them to eat less McDonald's so they could afford it, chances are I'd lose that customer for good. Instead of invalidating reasonable concerns, someone should hear what's being said and take note. Some people may not really be able to afford $10/year, and that's okay. But, rather than saying.. "you're griping about $10? YOU FOOL! Do you know how much it cost to run this site!?" Someone could simply say, "we're sorry that we've had to make this decision and that it affects you more than it may others. We'll miss your business, but if your financial situation changes, we hope you'll consider coming back and becoming a paid member."
Shitting on someone because they can't afford something isn't exactly a great way to garner customer loyalty.
If you're going to open a conversation about something, you must be willing to hear all the comments about the topic at hand. If you give members a chance to voice their concerns, take them seriously and respectfully. Otherwise, just make the policy change without the pretext of wanting to hear criticism of it.
====================
I have not yet tried to make payment to become a silver or gold member (I'm very thankful for the gifted Bronze membership) but I hope that prepaid Visas are accepted now. I'm not going to use my joint paypal account and I'm not going through the process of getting a prepaid Visa AND creating a new paypal account to make my payment. It is up to the business to accommodate the consumer, not the consumer to accommodate the business. A Visa or MasterCard that happens to be prepaid isn't really all that far outside the realm of reasonable.
=====================
I do have a question/suggestion regarding Bronze vs Silver membership. There are two things Silver gets that Bronze does not; Surf Ad Free and Upload Videos. I'm not sure that's really enough of a difference. In the original post of this thread, Nic states, "With declining banner advertising revenues (I can't remember the last time I clicked a site ad for anything online)"
If banner ads are declining, ie.. there are less banner ads.. is there really much advantage to Silvers to pay to not get any ads? (unless by declining banner ad revenues, you mean they're paying less money for the same ads) However, if the number of banners is declining, how long until there aren't any banners at all? If premium memberships are the answer, how long before advertising is no longer required at all, thereby seriously minimizing the added cost between silver and bronze. I'm not sure what other perk could be offered, but that's one thing I'd recommend revisiting.
====================
I'd also recommend not diminishing the value of free members. The people who take the time to join Lush, even if it's just to take a look around and then decide to not be an active member, still hold value to the site. I would venture to guess that when advertisers were considering Lush as a place to put their ads, one of the positives of this site IS the total number of members. If whatever site is looking to drum up my hits to their site, comes to Lush and sees there are 250k members, that's a lot of eyes to see ads. Those free members, even the ones that rarely or never come to Lush anymore, but still have profiles... have contributed by way of garnering those ads. I would assume a site with 250k members would be able to charge more to advertise than a site with 100k members.
edit.... free, bronze, and silver members do not have "unlimited image uploads". What are the limitations of those limits? Are uploads to profile pages and forum limited? What are the limits? Are those limits a weekly, monthly, or lifetime limit? Let's say the limit is 50mb (or whatever), does that reset each week or month? Or once you post your 50mb, you're restricted for the lifetime of your membership until you upgrade to gold?
Quote by daddysweetheart
Excellent post LM..
Why not give a friend the $ and have them.buy your membership for you?
In real life
"What is the quality of your intent?" - Thurgood Marshall
Quote by lafayettemister
Just to clarify, I think the paid memberships aren't a bad thing. I'm all for it, sites need money to operate so the people enjoying the site shouldn't be surprised that eventually they'll be asked to pay for that service. My issue stems from some of the more dismissive and disrespectful replies from those in-the-know. The points I made earlier are not all about not being found out. Only one of my concerns is based on anonymity, the others I'd have concerns about anyway.
I have no apprehension about paying to become a member. I, like many many others here, do have apprehension about not being found out. Judge me on that if you wish but I'd still be a paying customer and shouldn't have to defend or explain my reasoning for how or why I join the site.
Quote by LittleLuce
Maybe you should read Nicola's starter thread again LM. Your long post should not have been in this thread. Neither should the posts left by those complaining about the new charges and neither should the replies to those members from other members like me. This thread was started only to ask questions about the memberships. See Dani's thread a couple of pages back.
Maybe there should have been a question thread (this one) - and a whinge thread where people could vent their annoyance at the charges then at least the Owners/mods could view the two threads separately rather than having to sift through a muddy pile of poor comments that are clouding those who are replying genuinely to what the thread was intended for.
Quote by lafayettemister
Are the image upload limits strictly on our own albums? Or does the limitation also apply to image posting in forum and/or images posted on friends' profiles?
Quote by lafayettemister
I also questioned whether or not the two extra benefits between Silver and Bronze could be revisited. More so the Surf Ad Free if the ads are already diminishing.
"What is the quality of your intent?" - Thurgood Marshall