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Private messages

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I just realized I have hundreds of private messages I never deleted. There are some I'd like to keep, but is there a way to delete the ones I don't want all at once? The idea of opening each message and then deleting them one at a time is overwhelming. Thanks.

All you can do is Star those that you wish to retain and leave the system to delete the rest after 2 months.

Quote by simplyjohn

All you can do is Star those that you wish to retain and leave the system to delete the rest after 2 months.

Thanks John. I’ll star the keepers, but most of the rest are not only months beyond the automatic 2-month delete timeframe but are years beyond that. Why aren’t they being automatically deleted?

Mine go back to early 2024 and I have nothing starred.

Quote by kistinspencil

Mine go back to early 2024 and I have nothing starred.

I have put an enquiry in to the development team.

Quote by simplyjohn

I have put an enquiry in to the development team.

Thanks John. But please tell them not to just wipe everything out. There are a few I want to save.

Quote by kistinspencil

Mine go back to early 2024 and I have nothing starred.

Kristin I’m glad to know it’s not just me.

As far as I can tell, all my PMs back to 2022, which is close to when I spun up this profile, are there so I don't think the 2 months retention works or has ever worked.

A strange little something for Halloween.

Strange Rites

Are unread messages older than two months programmed to be deleted after two months or read and unstarred messages only?

Quote by Mit

Are unread messages older than two months programmed to be deleted after two months or read and unstarred messages only?

I do not believe either are relevant, sent or received, older than 2 months the system should auto delete.

And apparently it is not doing that, or at least not consistently. Hope the dev gang can figure it out.

A strange little something for Halloween.

Strange Rites

For me, it partially works. I have some threads with people where I only see messages up to two months old, but I know we messaged only a month or two before that. I have others that go back 2-3 years even though none of the messages are starred.

One thing I’m noticing is that if I have EVER starred at least one message in a discussion with someone, the feature absolutely does work consistently, and beyond two months I only have starred messages.

Quote by joe71

For me, it partially works. I have some threads with people where I only see messages up to two months old, but I know we messaged only a month or two before that. I have others that go back 2-3 years even though none of the messages are starred.

One thing I’m noticing is that if I have EVER starred at least one message in a discussion with someone, the feature absolutely does work consistently, and beyond two months I only have starred messages.

I’ll have to go back and check all my messages to see if any of them are starred from a specific person.

The development team have today confirmed there is indeed an issue with the retention of mail and it has been added to their bug list.

Quote by simplyjohn

The development team have today confirmed there is indeed an issue with the retention of mail and it has been added to their bug list.

Thanks John. I appreciate the follow-up. Now I’ve got to go and star the few I want to keep so when they wipe everything out I’ll still have them.