Quote by simplyjohn
The rule applies to any public 'space' across the entire site. I posted here since yes the problem is most prevalent in the chat rooms.
Thank you for the verification. I will put my foot to my mouth for the following recommendations, especially when mods are unavailable:
a. Add the hot terms to the developers' filter/blacklisted words. Include 'same name' and the possible shortened versions regardless of casing, such as Trill, Tril, Trl, Tr, or T for Trillian; GC, gchat or G for Google Chat; Snap, SC for , etc.
Also, asterisked terms are easily deciphered. Obscure/redact the words similar to how phone numbers are obscured with a 'REMOVED' in red over them or better, greyed/blacked out to minimize drawing attention to the redacted word. Set a uniform length of obscurement to mask the actual length of the hidden word.
Some, if not many, users recreated their accounts so that their Lush username and their external messaging platform's username match for easy sharing. Nothing beats a 'same name' hint when they have run out of the daily free messages. It's funny how some even lookup Lush usernames on other platforms to add, as if there has to be a Trillian or counterpart of that username.
b-1. Set an automated Chatroom mute for users who post the blacklisted words, which will also prompt a report to their profile with an automated warning or explanation of what was violated and why they were muted. If the user believes that it was erroneous, they can reply to explain why it was not.
b-2. Similarly, if done on a Profile (About, Media caption/comment) or Story comments (someone spammed an Advent competition entry story comments section), the user will also be muted (or suspended) and receive the warning.
c-1. Suspend/ban users who pop and drop, phish or pharm especially right after account creation. These are mostly new accounts (typically with alluring photos from the internet) that go to the rooms, then drop their contact details or tell users to DM their contact information even without prior interaction.
c-2. Suspend/ban repeat offenders. This includes those who frequently invite/promote/ask users to other messaging platforms in public.
d-1. Highlight the 'Welcome' message similar to how a broadcast appears.
d-2. Add a fun pop-up message that requires acknowledgment of the:
✅ Rules for the Chatroom
✅Acceptable Use Policy
✅Terms and Conditions
before users get to the landing page (Lounge).
There will be no lame excuses of ignorance for not knowing them.
In my opinion as a currently freeloading, participating observer, this will minimize mentioning of other messaging websites/platforms and usernames, spamming, reports, and maybe even admin tasks related to this. It is not a must to purchase a subscription which is good. But it is a must to respect and follow the site rules that every member agreed to upon sign up in the first place.
