One evening after work, the phone in the hallway rang. As usual, the lady downstairs took the call. She shouted up the staircase, "Hazel, it's for you!" So, Hazel went downstairs and took the call. When she came back, she was ashen-faced. "That was Gift. Otto's father had passed away and they have gone back to Nigeria," she said. "Oh no, how sad. Was she OK?" I asked. "As you can expect, she was very tearful. She didn't s...