Yeah I didn't receive the first notification....thank you for clearing this up.

I've already submitted a trouble ticket on this....I was told that to give it 72 hours for a response a d that was 5 days ago....my issue is that in either February or March I renewed my subscription to silver and that came with certain benefits....now six months later...after the changing of the benefits for the different tiers....I have lost my benefits that I payed for....now I cannot private message which was supposed to be unlimited or send messages which was supposed to be unlimited as well....the only thing that I can remember not being covered in the silver tier at the time was all the story benefits which I didn't need.