Even Lush has a policy about respecting members and against trolling. I found this in the Forum Posting Guide:
Respect other users
Sometimes people can write something that you may find offensive. Before launching into a public condemnation though, please consider that the person may not have intended to cause offence. It is very easy to misinterpret a post on forums. There is absolutely no need to resort to insults. Respect others even if you disagree with their views.
No trolling
What is a troll? It's a person who posts something which is bound to stir people up and then sits back and watches as dozens of people jump in and start arguing. Sometimes trolls get their friends to join in or post under different names. Generally they will do anything it takes to get attention. If you see a message like this, please try and refrain from replying to it - it may well be deleted anyway.
Bottom line... trolls need to grow up and get a life. They should not be defended.



